Privacy Policy

Last updated: September 07, 2026

Introduction

Vantree, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Customer Portal and related services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services
  • Contact us for support
  • Authorize third-party marketplace integrations (Amazon, eBay, Walmart, etc.)

This information may include:

  • Name and email address
  • Username and password
  • Company information
  • Marketplace seller IDs and authorization tokens
  • Transaction and order data

Automatically Collected Information

When you access our services, we may automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Cookies and similar tracking technologies
  • Session information

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your EDI transactions and marketplace integrations
  • Authenticate your account and maintain security
  • Communicate with you about your account and our services
  • Improve and optimize our services
  • Comply with legal obligations
  • Connect to third-party marketplace APIs (eBay, Amazon, Walmart) on your behalf

Marketplace Integration and OAuth Authorization

When you authorize our application to connect with third-party marketplaces (such as eBay, Amazon, or Walmart), we will request and store OAuth access tokens and refresh tokens. These tokens allow us to:

  • Access your marketplace account data as authorized by you
  • Perform actions on your behalf (retrieve orders, update inventory, etc.)
  • Maintain an active connection to the marketplace API

You can revoke these authorizations at any time through the Marketplace Authorization page in your account settings. Revoking authorization will prevent us from accessing your marketplace data but may affect service functionality.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With your consent: When you authorize us to connect with marketplace APIs
  • Service providers: With trusted third-party service providers who assist in operating our services
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encrypted transmission of data using HTTPS/SSL
  • Secure storage of OAuth tokens and credentials
  • Access controls and authentication mechanisms
  • Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. OAuth tokens are stored until you revoke authorization or your account is terminated.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing of your data
  • Data portability
  • Revocation of marketplace authorizations

To exercise these rights, please contact us at the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use our services. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.

Third-Party Services

Our services integrate with third-party marketplace APIs (eBay, Amazon, Walmart). These third parties have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies:

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Vantree, Inc.
Email: support@vantree.com
Website: www.vantree.com

This privacy policy is designed to comply with applicable data protection laws including GDPR, CCPA, and other relevant regulations. For marketplace-specific data handling, please refer to the respective marketplace's privacy policies and terms of service.